Shipping policy
Last Updated: 4/25/25
We’re excited to get your pieces from M.C.E THE BRAND to you! Please review our shipping policy below for details on delivery times, costs, and more.
Processing Time
- All orders are processed within [1–3 business days] after your order is placed.
- During high volume periods (sales, drops, holidays), processing may take a bit longer.
- Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Rates & Delivery
- Shipping rates are calculated at checkout based on your location and selected delivery option.
- We currently ship to [list of countries or “U.S. and international locations”].
- Estimated delivery times:
- Standard Shipping [ 3-5 business days]
- USPS Priority Mail (U.S.): $7.99 [2-3 business days based on location]
- UPS Ground (U.S.): $9.99 [ 3–5 business days via UPS Ground]
-
Express Shipping (U.S.): $19.99 [ 2 business days
via USPS Priority Express or UPS 2nd Day Air]
- International Shipping: [ 7–14 business days] Canada: $25 flat rate [ 5-10 business days ] All Other Countries: $50 flat rate [7-14 business days]
Please note that shipping times are estimates and may vary due to carrier delays or customs.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Delays
M.C.E THE BRAND is not responsible for delays caused by shipping carriers, weather conditions, or customs.
If your tracking info says “Delivered” but you haven’t received it, please contact the carrier directly. We are not liable for stolen or missing packages marked as delivered.
International Orders
- Customers are responsible for any customs duties, taxes, or fees required by their country.
- We are not able to predict or control these charges.
Wrong Address Disclaimer
Please double-check your shipping address at checkout. If you entered the wrong address and the order ships, we cannot guarantee replacement or refund.
Lost or Damaged Packages
If your order arrives damaged or goes missing in transit, please contact us within [e.g. 7 days] of the expected delivery date at [Mcethebrand@icloud.com]. We’ll do our best to help resolve the issue.
Contact Us
For questions about shipping or your order, contact us at:
Email: Mcethebrand@icloud.com
Instagram: M.c.e_the_brand